Telehealer

Download the app on your device

Telehealth can bring joy to your practice

100% HIPAA-compliant

Works on iOS, Android, and Web

Go “Live” in 24 hrs

Works alongside EMR

Offers RPM, CCM, and BHI



Advantages

Better clinical data

Collects patient vitals through peripheral remote patient monitoring.

Better documentation

Video archives, speech recognition transcription, and eventually auto-scribe capabilities

Less liability vs. EMR alone

A video is worth a million words

Better care

More patients seen and more services offered such as RPM, CCM, and BHI

Blends into background

Less tech intense - Clinicians can be clinicians

No upfront costs

Pay as you go, better reimbursement

Pricing

Pricing is per provider on a monthly basis. Remote Patient Monitoring and Behavioral Health Integration is set at $5 each per patient monthly


LIMITED PRACTICE

$ 40
monthly

Upto 60 calls per month

See feature list below

Get this plan

FREE

with

20 RPM patients monthly
popular

BASIC PRACTICE

$ 75
monthly

All Limited Practice Features

Unlimited Calls

Get this plan

FREE

with

40 RPM patients monthly

IDEAL PRACTICE

$ 125
monthly

All Limited Practice Features

Unlimited Calls

Recorded encounters

Get this plan

FREE

with

60 RPM patients monthly

LIMITED PRACTICE

$ 380
yearly

Secure Messaging

See feature list below

Get this plan

FREE

with

60 RPM patients monthly
popular

BASIC PRACTICE

$ 720
yearly

All Limited Practice Features

Unlimited Calls

Get this plan

FREE

with

60 RPM patients monthly

IDEAL PRACTICE

$ 1200
yearly

All Basic Practice Features

Recorded encounters

Get this plan

FREE

with

60 RPM patients monthly

RPM or BHI

*Requires selection of a tier. Applicable to all packages

$5

/ Patient monthly

Features


Virtual Practice
  • Audio/Video Calls
  • Secure Messaging
  • Virtual Waiting Room
  • Appointment Scheduling
  • Appointment Reminders
  • Unlimited Staff
  • Photo Capture
  • Insurance Capture
  • Demographics Capture
  • Health Summary Capture
  • After Visit Summary
Monitoring

Vitals Capture
  • Medical Device Integration
  • Apple Health / Google Fit Integration
  • Vitals Threshold Customization
  • Trends & Alerts
Diet Capture
  • Ingredients
  • Nutrition Information
  • Macro Calculation
Form Filling
  • Auto-scoring
  • Trends
Communication
  • BAA Agreements
  • In-app Patient Consent
  • Document Management
  • Broadcast Messaging
  • Patient Letters
Orders
  • Prescriptions
  • Radiology Ordering
  • Patient Education Videos
  • Lab Ordering
  • Referrals
Convenience
  • Quick Login (Biometric authentication)
  • Quick Registration
  • Tablet and phone
  • iOS & Android
  • Siri Compatible
  • Dark Mode
Security
  • End to end encryption
  • Secure Data Center
  • HIPAA compliant
  • Audio-only Option
  • Phone Number Privacy
Support
  • In-app help
  • Email support
  • Phone support
Extras
  • RPM Capable
  • BHI Capable
  • CCM Capable
  • Transcript (Extra cost)
  • e-Fax (Extra cost)
  • Integration (Extra cost)
  • Patient Payment Capture


Trial

No contracts. First month is free. No hidden fees. Use as much as you want to get comfortable with the platform. After the first of the month, you will pay as you go. There are no upfront costs.



Onboarding


Download the free app from the AppStore and register for an account. Once registered, our team will configure your account. At the beginning of the next month, you will be charged based on your usage. There is no additional subscription fees

Reimbursements


Certain payors will reimburse for tele-health services equal to office visits while others may not or have certain requirements.

Currently, there are 33 states that have parity laws that mandate private payer reimbursement for telemedicine services. To learn more, visit the American Telemedicine Association

You may also visit the Center for Connected Health Policy to learn more about patient and provider requirements that determine reimbursement. Additionally, they provide in-depth information on legislation for both public and private healthcare programs and is a fantastic resource for those looking to dive deep into individual state policy.

Private Pay

Parity laws allow for providers to be paid at the same rate irrespective of whether services are provided by telehealth or in-person. Parity laws are equalizing payments with traditional practice. Each provider must review their private payor contracts to determine what services are eligible for telehealth.

Footnote: A map of state parity law status around the country.

Medicare

Medicare currently pays for telehealth services, but with a major asterisk. They are required to be provided only in rural or in provider shortage areas and must be provided at certain types of facilities. Medicare does allow telehealth services for CCM (chronic care management) and RPM (remote patient monitoring) to be paid for regardless of patient or provider location. And now they are also allowing demonstration projects for ESRD (end stage renal disease) patients to provide telehealth services irrespective of their location

Medicaid

Medicaid allows for all tele-health services in 49 states. Refer to the CCHP website for state-specific details

Capitated Pay

Telehealth is a very useful tool to decrease cost of care for capitated providers while still providing significant improvement for access to care of patients.

Self Pay

Direct pay providers may charge patients their own custom rates for concierge care.

Chronic care management Behavioral health integration Remote patient monitoring Total
Monthly
Avg. Practice 100 pt. 30 pt. 100 pt. 230 Calls
MCR Pays $40 $48 $115 $211 per pt
PCP Earns $4,000 $1,440 $11,500 $16,940
Annually $48,000 * $17,280 $138,000 * $203,280 *

* Not counting initiation of service reimbursements

Virtual Visit


  • Have visits with your patients just like you have in your office
  • Have your support staff help you virtually
  • Have vitals data to make better decisions
  • Have better documentation because it can be automated
  • Reimbursement is the same in most cases as a normal office visit
  • CPT Codes use the same office visit codes as you would now use in your current office setting
  • Med Devices
  • Hi-Def Video
  • Scheduling
  • HIPAA-HITECH
  • Any Device
  • Cloud-based

Remote Patient Monitoring (RPM)


  • CPT code 99453 Read More
  • CPT code 99454 Read More
  • CPT code 99457 Read More
  • CPT code 99458 Read More
  • Does not include data from hospital or clinical lab or radiology suite.
  • Improves performance on x` QPP for clinical practice improvement activity and advancing care information performance categories. (10% bonus)
Steps to implement this in your practice
  • Apple Health Integration
  • Google fit Integration
  • Med Devices
  • Alerts/Notification

Behavioral Health Integration (BHI)


  • CPT code 99484 Read More
  • Patient must have a behavioral health condition such as depression, anxiety, ADHD, Bipolar disorder, substance abuse disorder, PTSD
  • Initial or follow up monitoring may include use of applicable validated rating scales
  • There must be continuity of care by same team member, no psych consult required
Steps to implement this in your practice
  • Auto Scored Forms
  • Hi-Def Video

Chronic Care Management (CCM)


Telehealer is a telehealth platform app which allows staff to connect with patients remotely through a private and secure video call. The app can collect patient vitals and record the interactions. It gives an easy, convenient and flexible option to get timely care for chronic conditions. The app allows practices to capture additional revenues and give better care

  • CPT code 99490 Read More
  • CPT code G0506 Read More
  • Patients with two or more chronic conditions which may lead to death and may last at least 12 months (like HTN, HD, DM, CHOL, etc)
Steps to implement this in your practice
  • Rules Engine
  • Secure Messaging


Telehealth Visit Workflow


1. Download the app

Download the doctor app from the AppStore

2. Lookup your name

For ease of registration, lookup your name and practice information from a database of 1.6M providers

3. Register an account

Complete registration by providing license and liability information along with your phone and email address

4. Validate Credentials

Receive a call from our dedicated support team to validate your credentials and enable access to the app

5. Request Appointment

Once enabled, send or receive connection requests from your patients

6. Confirm Appointment

Receive requests for appointments from your patients via the platform or conventional methods of an EMR portal or staff at the front-desk

7. Communicate

Perform additional schedule coordination via messages or traditional means

8. Visit

Video call patients at the scheduled appointment window to discuss and evaluate patient condition

9. Review History

Review patient's uploaded docs, measure vitals, order prescriptions, place lab or radiology orders, and refer out to specialists as needed

10. Transcribe

Upon completion of the visit, review video of the entire encounter and print/attach the transcript to the patient's chart within your EHR of choice

11. Record Encounter

Review the recorded encouter, and input CPT or ICD codes into conventional billing system to payors



Contact Us


Headquarters

253 Regulus Ave, Lompoc, CA 93436


Medical Office

355 Daniel Drive, Ste 105 Santa Maria, CA 93454


Customer Support

support@telehealer.com

(805) 717-2245 (Providers Only)

(806) 2-HEALER ((806) 243-2537)