Important points to understand about Telehealer/telehealth/RPM.

May 14, 2020



In the days of Coronavirus physicians and patients have adopted technology out of necessity. It is easy to choose options in the marketplace that are low cost and simple to use during the emergency. With a little extra effort and expense, patients and physicians will experience the benefits and convenience that more robust platforms provide. Doctors have decreased documentation time and increased revenue from offering remote patient monitoring. Telehealer provides continuity of care and less burnout because it is intuitive and convenient. The best in class platform provides confidence in the care provided to patients by giving physicians access to patients' vitals measurements while making it easier to meet MIPS requirements.

Medical care for the long haul requires continuity of care. In telehealth just a simple registration by the patient helps keep things in order. Options like Telehealer record the interaction so you can better document the encounter. If a picture is worth a thousand words, then a video should be worth a million. The video recording allows the patient to review their providers recommendations later and follow them better. A video recording can also show a consultant the reason why a patient is being referred to them.

Recorded encounters also save you a ton of time; as your EMR data entry is much simpler-just refer to the video and place your diagnosis codes and CPT codes and you’re done! You can see more patients and have more personal time to enjoy life. We also realize the need for flexibility as not all doctors or patients want the recordings. Telehealer offers the option to see the patient without recordings or transcriptions - this actually decreases the cost involved tremendously but still avails physicians the ability to use the app for remote patient monitoring. If physicians choose to commit to a year-long subscription they save 20%. When remote patient monitoring is used, telehealer telehealth visit costs can become free.

Most telehealth platforms don’t allow transmission of a patient’s current vitals. With Telehealer's ability to convey current vitals, providers can give better plans of care knowing the actual status of many chronic diseases. Patients can be more connected to the practice by transmitting vital measurements on a routine basis. The physicians and staff can incorporate vitals monitoring into their workflow easily as most of the process is automated and patient-driven. Physicians can set parameters for abnormal measurements and the automated response the patient receives. The devices patients need to measure their vitals are reasonably priced and simple to use.

Telehealer allows for customized patient education videos to be created or selected by physicians. The educational videos may be accessed at any time by the patient and should lead to better compliance with treatment plans and hopefully better outcomes. Patients and physicians can also access telehealer basic functionality on the web at their desktops, laptops, and tablets. The low priced other programs do not afford the practice to order prescriptions, labs, or radiology studies. They can’t even allow the physician to give the patient an excuse note or return to work correspondence.

The future is upon us as Medicare and many commercial insurances now cover remote patient monitoring. Patients, as well as insurances, see the value of monitoring. There are studies that show better outcomes and compliance with remote patient monitoring. With Telehealer, regular low tech devices that are FDA approved are compatible. Having more time, while improving the practice revenues and improving physician MIPS scores results in a trifecta. We will return to our routine practices soon enough with the grey cloud of coronavirus in our rearview mirrors but hopefully, we will have improved our practices with a silver lining of incorporating both telehealth and remote patient monitoring.